This one day course gives new Team Leaders/Managers an understanding of different leadership styles and techniques in order to effectively manage and get the best out of any team.

Leadership styles/models

• Laissez faire
• Democratic
• Autocratic
• Transformational
• Transactional

Leadership theories

• Adair – action centred
• Hersey & Blanchard
• Tannenbaum & Schmidt
• Blake & Mouton grid
• Situational leadership

Coaching models and benefits

• GROW
• OSCAR, CLEAR, FUEL
• Coaching plan
• Feedback – AID, BOOST models

Organisational Culture

• Organisational structure
• Values, beliefs, purpose (Iceburg model, Handy)
• Organisational frameworks – governance, legal, accountability, processes

Equality, Diversity & inclusion

• Legislations
• Codes of practice
• Approaches to creating inclusive workplaces